All your questions answered at 8u88 — right here

If a match is declared no-result due to rain or any other reason, all bets on that match are generally considered void and the full stake is returned to your account. However, if a result is determined using the Duckworth-Lewis-Stern (DLS) method, bets are settled accordingly. For any specific market, contact 8u88 live chat to confirm.

Decimal odds represent the total amount you receive per ৳1 staked — including your original stake. For example, odds of 2.50 means a ৳100 bet returns ৳250 if you win (profit of ৳150). Odds of 1.80 means a ৳100 bet returns ৳180. The higher the odds, the lower the probability but the larger the reward. All odds on 8u88 are displayed in decimal format, so the calculation is straightforward.

8u88 offers several popular cricket markets — Match Winner (e.g. Bangladesh vs India), Toss Winner, Total Runs in the First Over, Top Batter, Top Bowler, Total Runs in the Powerplay, and Series Winner. Separate markets are available for T20, ODI, and Test matches. Special markets are also added during BPL and IPL seasons.

Yes, 8u88 supports live in-play betting. Odds update after every ball during the match, so you can make decisions based on how the game is unfolding. Odds change when a wicket falls, a boundary is hit, or an over ends. In-play betting requires quick decisions, so keep a good internet connection and stay within your budget.

Yes, alongside cricket, 8u88 also offers football, kabaddi, and other sports markets. In football, match result, goalscorer, and handicap markets are popular. In kabaddi, raid points and match winner markets are available. Special markets are added during the FIFA World Cup and international tournaments. Log in and check the sports section.

Identity verification (KYC) is done for two main reasons: first, to secure your account — so no one else can make transactions in your name. Second, to prevent money laundering and fraud. Once KYC is complete, large withdrawals are processed faster and your account stays fully protected. It is done in your own interest.

8u88 stores your KYC documents using SSL encryption and secure servers. Your information is not sold or shared with third parties — only the internal verification team can view them. Read our privacy policy for more details. For any concerns, contact [email protected].

You can complete KYC shortly after registration, but verification becomes mandatory at the time of your first withdrawal or once a certain amount is exceeded. Completing KYC in advance means no delays when you withdraw. You can upload the required documents from the Account Settings section.

If your KYC application is rejected, first read the reason for rejection carefully — it is usually because the image is unclear, the document has expired, or the name does not match. Reapply with clear and up-to-date documents. If the issue persists, contact 24/7 live chat or [email protected] with full details — the team will resolve it quickly.

The first step is to clear your browser's cache and cookies. In Chrome, go to Settings → Privacy and Security → Clear browsing data, select Cached images and files and Cookies, then click Clear. Then refresh the page. If the problem continues, check your internet connection or try a different browser. If the issue keeps happening, contact support.

8u88 runs smoothly on all modern devices — Android and iOS smartphones, tablets, and Windows or Mac desktops. Tested on Chrome, Firefox, Safari, and Edge browsers. Keep your browser updated to the latest version for the best experience. Some games may not work properly on older Android (below 6.0) or iOS (below 12) devices.

Yes, it's easy. On Android, open Chrome, visit 8u88.lat, tap the three-dot menu on the right, and select "Add to Home screen". On iOS, open it in Safari, tap the Share button at the bottom, then select "Add to Home Screen". It will then appear on your home screen like an app icon — no separate app download needed.

Once your connection is restored, return to the game as quickly as possible — in most cases the game session will resume from where you left off. Round results are saved on the server. However, if there is an issue in rare cases, contact live chat and provide the exact time, game name, and round details — the team will investigate and resolve it.

Yes, 8u88's website is fully mobile-friendly. Slots, live casino, sports betting, deposits and withdrawals, and the VIP dashboard can all be used easily in your phone's browser. No separate app installation needed. For the best experience, play on a 4G or Wi-Fi connection.

8u88 does not charge any deposit fees — your full deposit amount is added to your account. However, various mobile banking services (such as bKash, Nagad, Rocket, Upay) may apply their own transaction charges — those are determined by your mobile banking provider's policies and are not under 8u88's control.

After logging in to 8u88, go to the Deposit section and select bKash. Send money or make a payment to the designated bKash number. Enter the transaction ID (TrxID) in the form and confirm the deposit amount. The minimum deposit amount is ৳500. Your balance is usually credited within a few minutes.

The process is almost the same. In the Deposit section, select Nagad, make a payment to the indicated number, and enter the TrxID. You can also pay using the Nagad app or the *167# USSD code. The minimum deposit is ৳500. Nagad often credits quickly and is widely used in Bangladesh — making it a convenient option.

The minimum deposit amount at 8u88 is the same across all methods — ৳500. Whether via bKash, Nagad, Rocket, Upay, or bank transfer — you must deposit at least ৳500 by any method. If you meet this limit on your first deposit, a 120% welcome bonus will be added.

8u88 has five deposit methods: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, Islami Bank, BRAC Bank, and other major Bangladeshi banks). No other methods are currently available. The minimum deposit is ৳500 for all methods.

Progress in 8u88's VIP program depends on your regular play. The more active you are and the more you wager, the faster you can advance to the next level. From Bronze to Silver, Silver to Gold, and Gold to Platinum — benefits increase at every step. Ask support for details on the specific thresholds.

VIP members receive weekly cashback, priority customer support, and early access to special promotions. As you move to higher levels, withdrawal limits increase and you may also get a personal account manager. The VIP experience makes 8u88 more rewarding for regular players.

8u88 has four VIP levels: Bronze (up to 0.4% weekly cashback), Silver (up to 0.8%), Gold (up to 1.1%), and Platinum (up to 1.5% weekly cashback). The higher the level, the more cashback you earn. Additional benefits are also added at each level.

Weekly cashback is a percentage returned based on your total wagers for that week. For example, Gold members receive up to 1.1% and Platinum members receive up to 1.5% cashback. Cashback is generally added to your account at the end of each week. Check the VIP section or live chat for exact dates and conditions.

If you are inactive for a long period or your wager amount is low during a specific period, your VIP level may be reassessed. However, 8u88 always wants to retain players, so you are generally notified before a level is downgraded. Staying active and playing regularly makes it easy to maintain your level. Ask support for detailed terms.